NOTICE OF DATA PRIVACY EVENT
Aesto LLC (“Aesto”), who provided healthcare data migration and archiving services for Consensus Medical Group, is providing notice of a recent data security incident involving patients’ protected health information. Although there is no indication that any such information has been used to commit identity theft or fraud, this notice provides information about the event, the steps taken in response, and resources available to individuals to help protect information from possible misuse, should they feel it is appropriate to do so.
For more information about this event, please visit Aesto’s website: https://www.aestohealth.com/notice-of-data-security-incident-12-18-25/
What Happened? On or about December 18, 2025, Aesto experienced a network security incident that impacted a portion of their Amazon Web Services infrastructure. On May 26, 2026, Aesto confirmed that between December 2, 2025 and December 18, 2025, a limited amount of protected health information, which was stored within Aesto’s network, may have been accessed and/or acquired by an unauthorized actor. Aesto informed Consensus Health of this event on July 7, 2026. Although Aesto has no evidence of any identity theft or fraud in connection with this incident at this time, you are receiving notice because Aesto determined your information was present within the impacted data.
What Information Was Involved. While the information impacted varies by individual, Aesto’s review determined that the following types of information may have been impacted: your full name, date of birth, Social Security number, medical information, and health insurance information.
What Aesto is Doing. Upon learning of the issue, Aesto commenced an investigation with assistance from third-party cybersecurity professionals experienced in handling these types of incidents. Affected individuals are being provided with information on precautionary measures you can take to protect your personal information, including placing a Fraud Alert and/or Security Freeze on your credit files, and/or obtaining a free credit report. Additionally, this incident was reported to the U.S. Department of Health and Human Services Office for Civil Rights and relevant state authorities.
What Affected Individuals Can Do. Aesto has no evidence that any protected health information has been or will be misused for identity theft or financial fraud as a direct result of this incident. As a precautionary measure, Aesto encourages you to remain vigilant against incidents of identity theft and fraud by reviewing your account statements and monitoring your free credit reports for suspicious activity and to detect errors. Additional resources can be found below in the Steps You Can Take to Protect Personal Information, which contains information on what you can do to better protect against possible misuse of your information.
For More Information. If you have additional questions about this event, please call Aesto’s dedicated assistance line at 833-918-8060 from 8:00 A.M – 8:00 P.M. CT, Monday through Friday, excluding major U.S. holidays. Be prepared to provide engagement number B167683.
Steps You Can Take To Protect Personal Information
Under U.S. law, a consumer is entitled to one (1) free credit report annually from each of the three (3) major credit reporting bureaus, Equifax, Experian, and TransUnion. To order a free credit report, visit http://www.annualcreditreport.com or call, toll-free, 1 (877) 322-8228. Consumers may also directly contact the three (3) major credit reporting bureaus listed below to request a free copy of their credit report.
Consumers have the right to place an initial or extended “fraud alert” on a credit file at no cost. An initial fraud alert is a one (1) year alert that is placed on a consumer’s credit file. Upon seeing a fraud alert display on a consumer’s credit file, a business is required to take steps to verify the consumer’s identity before extending new credit. If consumers are the victim of identity theft, they are entitled to an extended fraud alert, which is a fraud alert lasting seven (7) years. Should consumers wish to place a fraud alert, please contact any of the three (3) major credit reporting bureaus listed below.
As an alternative to a fraud alert, consumers have the right to place a “credit freeze” on a credit report, which will prohibit a credit bureau from releasing information in the credit report without the consumer’s express authorization. The credit freeze is designed to prevent credit, loans, and services from being approved in a consumer’s name without consent. However, consumers should be aware that using a credit freeze to take control over who gets access to the personal and financial information in their credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application they make regarding a new loan, credit, mortgage, or any other account involving the extension of credit. Pursuant to federal law, consumers cannot be charged to place or lift a credit freeze on their credit report. To request a credit freeze, individuals may need to provide some or all the following information:
- Full name (including middle initial as well as Jr., Sr., II, III, etc.);
- Social Security number;
- Date of birth;
- Addresses for the prior two (2) to five (5) years;
- Proof of current address, such as a current utility bill or telephone bill;
- A legible photocopy of a government-issued identification card (state driver’s license or ID card, etc.); and
- A copy of either the police report, investigative report, or complaint to a law enforcement agency concerning identity theft if they are a victim of identity theft.
Should you wish to place a credit freeze, please contact the (3) three major credit reporting bureaus listed below:
| Equifax | Experian | TransUnion |
| https://www.equifax.com/personal/credit-report-services/ | https://www.experian.com/help/ | https://www.transunion.com/data-breach-help |
| 1-888-298-0045 | 1-888-397-3742 | 1-833-799-5355 |
| Equifax Fraud Alert, P.O. Box 105069 Atlanta, GA 30348-5069 | Experian Fraud Alert, P.O. Box 9554, Allen, TX 75013 | TransUnion Fraud Alert, P.O. Box 2000, Chester, PA 19016 |
| Equifax Credit Freeze, P.O. Box 105788 Atlanta, GA 30348-5788 | Experian Credit Freeze, P.O. Box 9554, Allen, TX 75013 | TransUnion Credit Freeze, P.O. Box 160, Woodlyn, PA 19094 |
Additional Information
Consumers may further educate themselves regarding identity theft, fraud alerts, credit freezes, and the steps they can take to protect their personal information by contacting the consumer reporting bureaus, the Federal Trade Commission, or their state Attorney General. The Federal Trade Commission may be reached at: 600 Pennsylvania Avenue NW, Washington, D.C. 20580; https://www.identitytheft.gov; 1 (877) ID-THEFT (1 (877) 438-4338); and TTY: 1 (866) 653-4261. The Federal Trade Commission also encourages those who discover that their information has been misused to file a complaint with them. Consumers can obtain further information on how to file such a complaint by way of the contact information listed above. Consumers have the right to file a police report if they ever experience identity theft or fraud. Please note that in order to file a report with law enforcement for identity theft, consumers will likely need to provide some proof that they have been a victim. Instances of known or suspected identity theft should also be reported to law enforcement, the relevant state Attorney General, and the Federal Trade Commission. This notice has not been delayed by law enforcement.
For District of Columbia residents, the District of Columbia Attorney General may be contacted at: 400 6th Street, NW, Washington, D.C. 20001; (202) 442-9828; and https://oag.dc.gov. Lautrec is located at 31550 Northwestern Highway, Suite 200, Farmington Hills, Michigan 48334.
For Maryland residents, the Maryland Attorney General may be contacted at: 200 St. Paul Place, 16th Floor, Baltimore, MD 21202; 1 (410) 576-6300 or 1 (888) 743-0023; and https://www.marylandattorneygeneral.gov. Lautrec is located at 31550 Northwestern Highway, Suite 200, Farmington Hills, Michigan 48334.
For New Mexico residents, consumers have rights pursuant to the Fair Credit Reporting Act, such as the right to be told if information in their credit file has been used against them, the right to know what is in their credit file, the right to ask for their credit score, and the right to dispute incomplete or inaccurate information. Further, pursuant to the Fair Credit Reporting Act, the consumer reporting bureaus must correct or delete inaccurate, incomplete, or unverifiable information; consumer reporting agencies may not report outdated negative information; access to consumers’ files is limited; consumers must give consent for credit reports to be provided to employers; consumers may limit “prescreened” offers of credit and insurance based on information in their credit report; and consumers may seek damages from violators. Consumers may have additional rights under the Fair Credit Reporting Act not summarized here. Identity theft victims and active-duty military personnel have specific additional rights pursuant to the Fair Credit Reporting Act. We encourage consumers to review their rights pursuant to the Fair Credit Reporting Act by visiting https://www.consumerfinance.gov/f/201504_cfpb_summary_your-rights-under-fcra.pdf, or by writing Consumer Response Center, Room 130-A, Federal Trade Commission, 600 Pennsylvania Ave. N.W., Washington, D.C. 20580.
For New York residents, the New York Attorney General may be contacted at: Office of the Attorney General, The Capitol, Albany, NY 12224-0341; 1 (800) 771-7755; or https://ag.ny.gov.
For North Carolina residents, the North Carolina Attorney General may be contacted at: 9001 Mail Service Center, Raleigh, NC 27699-9001; 1 (877) 566-7226 or 1 (919) 716-6000; and https://www.ncdoj.gov.
For Rhode Island residents, the Rhode Island Attorney General may be reached at: 150 South Main Street, Providence, RI 02903; 1 (401) 274-4400; and https://www.riag.ri.gov. Under Rhode Island law, individuals have the right to obtain any police report filed in regard to this event.
